What to do if Instagram is Crashing when trying to Upload a Photo?

Shreyas Patil
Shreyas PatilUpdated :
What to do if Instagram is Crashing when trying to Upload a Photo

Instagram is a popular social media platform that allows users to share photos and videos with their followers. However, there are times when Instagram may encounter technical issues, and one common problem users face is the app crashing when trying to upload a photo.

This can be frustrating, especially if you have a captivating image you want to share with your audience. In this article, we will explore some troubleshooting steps and solutions to help you overcome this issue and get back to sharing your amazing moments on Instagram.

Understanding the Possible Causes of Instagram Crashing

Before diving into the troubleshooting steps, it's essential to understand why Instagram might crash when uploading a photo. Several factors can contribute to this issue, including:

  • Outdated app version
  • Insufficient device storage
  • Incompatibility with third party apps or filters
  • Network connectivityproblems
  • Software glitches or bugs

By identifying the possible causes, you can better tackle the issue and find an appropriate solution.

Clear App Cache and Data

One of the initial steps to resolve Instagram crashing issues is to clear the app's cache and data. Follow these steps to do so:

  1. Open your device's Settings menu.
  2. Locate and select "Apps" or "Application Manager."
  3. Scroll through the list of apps and find Instagram.
  4. Tap on Instagram to open the app settings.
  5. Select "Storage" and then click on "Clear Cache" and "Clear Data."

    Clear App Cache and Data

Clearing the cache and data can eliminate any corrupted files or temporary data that might be causing the app to crash.

Update Instagram to the Latest Version

Keeping your Instagram app updated is crucial for optimal performance and stability. Developers regularly release updates to address bugs and improve the app's overall functionality. To update Instagram to the latest version, follow these steps:

  1. Launch the Google Play Store (Android) or App Store (iOS).
  2. Search for " Instagram " in the search bar.

    Update Instagram to the Latest Version

  3. If an update is available, you will see an "Update" button next to the app.
  4. Tap on "Update" to initiate the installation of the latest version.

Updating the app can often fix crashes and compatibility issues that might occur with older versions.

Check for Available System Updates

Apart from updating Instagram, it's essential to ensure that your device's operating system is up to date. System updates often include important bug fixes and improvements that can resolve compatibility issues. To check for system updates, follow these general steps:

  1. Open your device's Settings menu.
  2. Look for "System" or "Software Update" (the exact name may vary based on your device).
  3. Tap on the option and select "Check for Updates."
  4. If an update is available, follow the on-screen prompts to install it.

Keeping your device's software up to date can provide a more stable environment for running Instagram and other apps.

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Disable Third-Party Apps or Filters

Sometimes, third-party apps or filters can interfere with Instagram's functionality, leading to crashes. If you have any third-party apps or filters integrated with Instagram, try disabling them temporarily to see if the crashing issue persists. Follow these steps to disable third-party apps or filters:

  1. Open Instagram and go to your profile page.
  2. Tap on the three horizontal lines in the top-right corner to access the menu.
  3. Select "Settings" and then choose "Account."
  4. Scroll down and tap on "Linked Accounts."
  5. Disable any third-party apps or filters that are linked to Instagram.

Once disabled, attempt to upload a photo to check if the crashing problem is resolved.

Reinstall the Instagram App

If the previous steps didn't resolve the issue, reinstalling the Instagram app might help. This process ensures that you have a clean installation of the app, eliminating any potential software glitches. Follow these steps to reinstall Instagram:

  1. Uninstall the Instagram app from your device.
  2. Restart your device to clear any temporary files.
  3. Open the Google Play Store (Android) or App Store (iOS).
  4. Search for "Instagram" and install the app again.
  5. Log in to your Instagram account and try uploading a photo.

Reinstalling the app can often resolve persistent crashing issues by starting with a fresh installation.

Contact Instagram Support

If you have tried all the troubleshooting steps mentioned above and are still experiencing crashes when uploading photos, it's time to reach out to Instagram support. They have dedicated teams to assist users with technical issues.

Visit the Instagram Help Center on their website or access the support options within the app to report the problem. Provide detailed information about the issue you are facing, including the steps you have taken to troubleshoot the problem.


Experiencing crashes when uploading photos to Instagram can be frustrating, but there are several steps you can take to resolve the issue. Start by clearing the app cache and data, updating the app to the latest version, and checking for available system updates.

Disable any third-party apps or filters that might be causing conflicts and consider reinstalling the app as a last resort. If all else fails, don't hesitate to contact Instagram support for further assistance. By following these steps, you can overcome the crashing problem and continue sharing your precious moments with your followers.


Why is my Instagram crashing when I try to post a picture?

There can be several reasons why Instagram is crashing when you try to post a picture. It could be due to an outdated app version, insufficient device storage, conflicts with third-party apps or filters, network connectivity issues, or software glitches. Try troubleshooting steps like clearing app cache, updating the app, or reinstalling it to solve the problem.

Why is Instagram freezing when I try to post?

Instagram freezing when you try to post can be attributed to similar factors that cause crashes. It may be due to outdated app versions, low device storage, conflicting apps or filters, network problems, or software bugs. Clearing the app cache, updating the app, or checking for system updates can often help resolve this issue.

Is there anything wrong with Instagram today?

It's possible that Instagram might experience temporary issues or outages, leading to disruptions in its functionality. You can check online platforms or social media to see if other users are reporting similar problems. Additionally, you can visit Instagram's official social media accounts or their help center for any updates or announcements regarding known issues.

How do I clear my cache on Instagram?

To clear the cache on Instagram, follow these steps:

  1. Open your device's Settings menu.
  2. Find and select "Apps" or "Application Manager."
  3. Scroll through the list of apps and locate Instagram.
  4. Tap on Instagram to open the app settings.
  5. Select "Storage" and then click on "Clear Cache."

Clearing the cache can remove temporary data that might be causing issues with the app.

Why is my Instagram not uploading?

If your Instagram is not uploading, there could be various reasons behind it. It may be due to a weak network connection, an issue with the Instagram server, restrictions on the file format or size of the photo, or problems with your device. Check your internet connection, ensure the photo meets Instagram's requirements, and try uploading it again. If the issue persists, try troubleshooting steps like clearing cache, updating the app, or contacting Instagram support.

Does deleting Instagram cache delete photos?

No, deleting Instagram cache does not delete your photos. Clearing the app cache only removes temporary files and data stored by the app, such as login credentials, preferences, and certain settings. Your photos and other content will remain intact on your device and Instagram servers.

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