
Having issues with iCloud not loading? This comprehensive guide will walk you through potential causes and solutions to get your iCloud syncing properly again.
iCloud is Apple's cloud storage service that keeps your data synced across devices. When working correctly, changes you make on one device will automatically sync to your other devices logged into the same iCloud account. This includes:
However, sometimes iCloud runs into issues and your data doesn't sync properly. If you see an iCloud not loading error or notice missing data, there are troubleshooting steps you can take to restore full functionality.
The most common reason for iCloud sync failures is an unstable or disconnected internet connection. iCloud relies on an internet connection to send and receive updated data across your devices.
Follow these steps to verify your internet connectivity:
If these basic steps resolve the issues, you likely just needed to re-establish a stable internet connection. Continue monitoring iCloud over the next few hours to ensure all data comes through.
Outdated apps and operating systems can sometimes disrupt proper iCloud syncing. Ensuring you have the latest iOS and app versions installed eliminates software bugs as a potential culprit.
Getting fully updated can resolve a wide range of issues, including iCloud connectivity problems in some cases.
Trusted by users in 125+ countries.
If your device shows proper internet connectivity, the next troubleshooting step is cycling iCloud off and back on. Toggle iCloud off, wait a few minutes, then toggle it back on. This forces your device to re-establish its connection with Apple's servers.
On an iPhone or iPad, toggle iCloud off/on in Settings > [Your Name] > iCloud.
On a Mac, toggle iCloud in System Preferences > Apple ID > iCloud.
In some instances, cycling the iCloud connection is required to get devices syncing correctly again after an issue.
If you utilize iCloud features like Photos, Backups, or Drive storage, filling up your available storage space can disrupt synchronization. Always make sure you have adequate unused space in your iCloud storage plan.
Check your storage on an iPhone/iPad in Settings > [Your Name] > iCloud > Manage Storage. On a Mac, check in System Preferences > Apple ID > iCloud > Manage.
Compare your total used space to your available plan space. If you're over 90% full, consider upgrading your iCloud storage tier for more capacity. Clearing unused device backups can also free up significant storage quickly.
Do you have old devices linked to your iCloud account that you no longer use? Old hardware can sometimes get stuck trying to sync in the background, disrupting connectivity.
Double check all of your actively linked devices in Settings > [Your Name] > iCloud > Devices on iOS. On a Mac, review devices under System Preferences > Apple ID > Devices.
If you see any devices you no longer own, remove them by tapping the info icon and scrolling down to "Remove This Device". Eliminating outdated hardware can resolve perplexing iCloud issues.
For connectivity problems persisting through the above troubleshooting, try resetting your network settings. This wipes all wifi networks and passwords stored on your device, forcing a fresh reconnect.
Note: Resetting network settings also removes VPN configurations and some additional preferences.
On an iPhone or iPad, go to Settings > General > Reset > Reset Network Settings. This preserves all other data on your device.
On a Mac, click the Apple menu > System Preferences > Network > Location > Edit Locations, then select your location and click the gear icon to Restore to Default.
If iCloud begins working properly after resetting network settings, it confirms something in your network config was causing conflicts.
If you still can't get iCloud syncing properly after methodically working through the above steps, your last resort is contacting Apple support:
While frustrating, most iCloud issues can be corrected with one of the above troubleshooting steps. Stick with it until your iCloud connection is restored. Having properly functioning iCloud sync makes life with Apple devices infinitely easier.
Videos are precious memories and all of us never want to ever lose them to hard disk crashes or missing drives. PicBackMan is the easiest and simplest way to keep your videos safely backed up in one or more online accounts. Simply Download PicBackMan (it's free!), register your account, connect to your online store and tell PicBackMan where your videos are - PicBackMan does the rest, automatically. It bulk uploads all videos and keeps looking for new ones and uploads those too. You don't have to ever touch it.
If iCloud is functional but slow, switch wifi networks, disable VPN connections, turn off background app refresh, or reset network settings to potentially speed up the connection. Upgrading your iCloud storage tier can also help if you're consistently bumping up against capacity limits.
Frequent connection drops usually stem from an unreliable Internet connection. Check your router and ISP for connectivity problems impacting multiple devices. Toggling airplane mode can quickly refresh the connection.
Turning off iCloud disables further data syncing across devices. Existing synced data like photos may be removed from devices if you toggle off specific sync settings. Key data also remains stored in iCloud itself if you ever reconnect the account.
If vital data disappears from your devices due to syncing issues, hope is not lost! Sign back into iCloud.com to check if data still exists in your account online. You can then redownload data like contacts, calendars, and photos. Some data may be unrecoverable if already overwritten.
Automate backup & migration of your photos & videos with support for all top services.
Trusted by users in 125+ countries.
“Your pictures are scattered. PicBackMan helps you bring order to your digital memories.”