What to do when account is connected but photos not uploading?

Backup & Transfer your Photos in Minutes

Automate backup & migration of your photos & videos with support for all top services.

(253 reviews)

Trusted by users in 130+ countries.

You have connected your account & photos/videos folder to upload to account but when clicking Upload button PicBackMan doesn’t upload. If you are facing the same issue then please follow below steps to troubleshoot:

1.Go to ‘Account’ tab click on ‘+’ icon corresponds to your online account, this will show a popup which contains your accounts and also the state of Token if it’s expired or not.

2.If it’s showing ‘Token expire’ icon in front of account then please remove the particular account and add again.

3.If above all steps don’t resolve your issue please contact our support team at team@picbackman.com.

253+ Reviews & Counting

Kip Roof testimonial Kip Roofgoogle photos flickr
PicBackMan does exactly what it's supposed to. It's quick and efficient. It runs unobtrusively in the background and has done an excellent job of uploading more than 300GB of photos to 2 different services. After having lost a lot of personal memories to a hard drive crash, it's nice to know that my photos are safe in 2 different places.
Julia Alyea Farella testimonialJulia Alyea Farella smugmug
LOVE this program! Works better than ANY other program out there that I have found to upload thousands of pictures WITH SUB-FOLDERS to SmugMug! Thank you so much for what you do! :) #happycustomer
Pausing Motion testimonialPausingMotionsmugmug
I pointed PicBackMan at a directory structure, and next time I looked - all the photos had uploaded! Pretty cool. I use SmugMug and while I really like it, the process of creating directories in is pretty laborious when you need to make 80+ at a time. This was a breeze. Thank you!
Gavin Whitham testimonialGavin Whithamflickr
PicBackMan was really easy to setup and has been running for 3 days now backing up all my locally saved photos to Flickr. My photos are really valuable to me so it's great to be able to have them easily backed up to a secure location.
 Jim Griffin testimonialJim Griffinsmugmug
It's AWESOME!! I have tens of thousands of pictures...and they are now successfully uploaded to SmugMug, where they are safely backed up, and I can edit and organize them. If you are hesitating about using PicBackMan, hesitate no longer...try it...and you'll be glad you did!!